Fine Saratoga Ltd is committed to providing the highest level of service to our customers & customer satisfaction is of great importance to us.
However we do understand that on occasion a refund or exchange is necessary.
If this is necessary read carefully our policy on refunds & exchange
Fine Saratoga Ltd Returns Policy for Refunds or Exchanges
Goods must be returned within 14 days - UK & Europe (or 21 days for Rest of World) - of their delivery date with all labels intact
Sale Items cannot be exchanged
Faulty items may be returned for a replacement item or refund.
For hygiene purposes, please keep your own briefs on when trying on swimwear.
Items not returned in this condition will NOT be eligible for a refund or exchange and will be returned back to the customer.
Goods are the customer’s responsibility until they have been received back by Fine Saratoga Ltd.
It is advisable to obtain a certificate of posting (this is free from the Post Office at time of postage)
The original post and packaging charge is non-refundable.
Postage & packaging is free for exchange (UK only)
Postage & packaging will be charged on any subsequent returns.
CANCELLATION OF ORDER
An order may be cancelled within 24 hours of placing, unless it has already been dispatched.